John Deere is known for their popular yellow and green tractors. In 1903, they were better known as Adams, Rountree, and Co.- Boston, Georgia’s leading general store. By the mid-1900s, that general store centered its business on supplying quality agricultural equipment and supplies to the farms nearby. Setting their sights on offering their quality agricultural products to everyone who needed them, they saw several advancements and name changes throughout the 20th century.
Business Challenges
This project initially started out with a short project to advise them on their IBM Web Content Manager implementation. Most customers have several libraries in different bases and virtual portals spread across multiple environments. Unfortunately, there was not a single, out-of-the-box solution able to view all the permissions assigned to all the libraries of John Deere’s assorted dealership portals. In order to view the permissions of a single library, the administrator had to view and copy information from dozens of different portal screens. Managing multiple libraries in various base and virtual portals across several environments becomes unmanageable at this scale. Asponte provided guidance on how to achieve those initial design goals. After this short engagement, the scope evolved into technical support so we would be available to help as needed.
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Results
Asponte’s customer design of IBM Web Content Manager for John Deere allows for users to quickly and easily search and sort results from the diverse assortment of dealer portals. John Deere advised the implementation of IBM Web Content Manager improved Dealer Portal metrics. Their metrics now boast an average of 36,000 hits per hour, a 200% increase in traffic, nearly triple the usage before Asponte was called in.
Software Products Leveraged
IBM WebSphere Portal
IBM Web Content Manager
