Asponte Smart Support is a subscription based support service with direct access to experts that provide help on demand with everything from code fixes to migrations.
+ Solve problems faster than traditional PMR’s
+ No complicated SOW or long-term Support Contracts
+ Simple monthly plans available
Smart Support can be valuable at any phase of the full development lifecycle to help maximize time by eliminating issues that are causing delays in delivery or performance related issues.
How Smart Support can help
+ Troubleshoot problems of all levels
+ Help architect new solutions using best practices
+ Assist developers that may be losing time researching a problem
+ Guide Admins how to properly tune environment for best performance
Who can benefit from Smart Support?
- Companies actively managing a DX website, Portal, Intranet, or other WebSphere digital environment.
- Departments working on a major digital transformation or modernization project.
- Company with limited or reduced IT staff / using contract developers.
- Company looking to upgrade old versions of the platform, but not sure where to start.
plus others that maybe just need a little help now and then.